Ticket

获取工单详情分享链接/book/api/get-tickets-ticketid-2224.html

作者：禅道团队最后编辑：于 2026-01-12 16:42:02 浏览量：67

摘要：获取工单详情

本篇目录

GET

/tickets/:ticketID

获取工单详情

请求URL

https://xxx.com/api.php/v2/tickets/:ticketID

请求头

名称	类型	必填	描述
token	string	是	访问凭证Token

请求响应

名称	类型	描述
status	string	状态(success 成功 \| fail 失败)
ticket	object	工单
∟ id	string	工单编号
∟ product	string	所属产品
∟ module	string	所属模块
∟ title	string	标题
∟ type	string	类型
∟ desc	string	描述
∟ openedBuild	string	影响版本
∟ feedback	string	由反馈转化
∟ assignedTo	string	指派给
∟ assignedDate	string	指派日期
∟ realStarted	string	实际开始
∟ startedBy	string	由谁开始
∟ startedDate	string	开始时间
∟ deadline	string	截止日期
∟ pri	string	优先级
∟ estimate	string	最初预计
∟ left	string	预计剩余
∟ status	string	状态
∟ openedBy	string	由谁创建
∟ openedDate	string	创建时间
∟ activatedCount	string	激活次数
∟ activatedBy	string	由谁激活
∟ activatedDate	string	激活时间
∟ closedBy	string	关闭者
∟ closedDate	string	关闭时间
∟ closedReason	string	关闭原因
∟ finishedBy	string	完成者
∟ finishedDate	string	完成时间
∟ resolvedBy	string	解决者
∟ resolvedDate	string	解决时间
∟ resolution	string	解决方案
∟ editedBy	string	由谁编辑
∟ editedDate	string	最后修改时间
∟ keywords	string	关键字
∟ repeatTicket	string	重复工单
∟ mailto	string	抄送给
∟ deleted	string	已删除
∟ subStatus	string	子状态
∟ createFiles	array
∟ finishFiles	array
∟ consumed	int	总计消耗
∟ files	array	文件

响应示例

{
    "status": "success",
    "ticket": {
        "id": "1",
        "product": "1",
        "module": "1",
        "title": "电容压力监测灵敏度不够",
        "type": "code",
        "desc": "监测灵敏度不够",
        "openedBuild": "trunk",
        "feedback": "0",
        "assignedTo": "admin",
        "assignedDate": "2026-01-12 16:40:33",
        "realStarted": "",
        "startedBy": "",
        "startedDate": "",
        "deadline": "2026-01-10",
        "pri": "3",
        "estimate": "0.00",
        "left": "0.00",
        "status": "wait",
        "openedBy": "admin",
        "openedDate": "2026-01-12 16:40:33",
        "activatedCount": "0",
        "activatedBy": "",
        "activatedDate": "",
        "closedBy": "",
        "closedDate": "",
        "closedReason": "",
        "finishedBy": "",
        "finishedDate": "",
        "resolvedBy": "",
        "resolvedDate": "",
        "resolution": "",
        "editedBy": "admin",
        "editedDate": "2026-01-12 16:40:33",
        "keywords": "",
        "repeatTicket": "0",
        "mailto": "admin",
        "deleted": "0",
        "subStatus": "",
        "createFiles": [],
        "finishFiles": [],
        "consumed": 0,
        "files": []
    }
}